• Our Return Policy

You may return a product for refund, store credit, or exchange :

. If we shipped you the wrong product, or it arrived defective or damaged, just contact us within 15 days of the item's original shipping date to arrange for the return of your purchase. We will refund you for your purchase, including return shipping, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable.

. If you ordered the wrong item, send it back to us within 7 days of the item's original shipping date. We will refund you for your purchase (minus the shipping cost), provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable, provided your purchase is in "as-new" condition. When your return is received, you will be issued a refund to your credit card. Some products may also be assessed a 15% restocking fee – please ask if you are unsure. Additional restrictions may apply, please contact us for more information.

Ship your package back to us at the following address:
KYSOH
Rue René Descartes, 1 hall 4
7000 Mons
Belgium